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We can help you resolve common problems and issues by walking you through a few questions. Begin by choosing a troubleshooter category.

Welcome! The troubleshooter will guide you through obtaining your free InnoHosting RapidSSL certificate.

Please take the time to answer any questions accurately as it will significantly speed up the process.

Obtaining your RapidSSL has the following two pre-requisites:

1. A dedicated IP address
2. A CSR and RSA key

Don't worry if you have not obtained the above, we will guide you through it!