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Oct
17
Posted by Genadi Petkov on 17 October 2018 07:16 PM

Hello,

We are currently investigating a RAID failure on server105. Services on the server are temporarily unavailable.

New information will be posted here as it becomes available.

Thank you for your patience and apologies for the inconvenience caused.

 

Update 11:13 PM EST - We have been able to boot the server for the time being but the /home partition is heavily corrupted and still not accessible. Our System Administrators are actively working to resolve this.

In the meantime we are also preparing a new server where we will start data restore in case the current server is not recoverable.

We will update you in the next hour on the course of action.

Thank you for your patience and understanding in the meantime.

 

Update 12:39 AM EST- It appears that the data corruption on the server /home partition is unrecoverable and we will need to restore all the accounts from our internal backups. The new server configuration is being finalized and the restore will be initiated shortly. We will provide regular progress updates.

 

Update 12:40 PM EST - Currently 11% of the accounts on the server have been restored. We will be posting hourly updates on the restore progress here.

 

Update 2:03 PM EST - Restore is at 15% at the moment and ongoing.

 

Update 3:58 PM EST - Restore is at 19% at the moment and ongoing.

 

Update 5:46 PM EST - Restore is at 24% at the moment and ongoing.

 

Update 6:06 AM EST - Restore is at 53% at the moment and ongoing.

 

Update 9:02 AM EST -  Restore is at 61% at the moment and ongoing.

 

Update 12:09 PM EST - Restore is at 65% at the moment and ongoing.

 

Update 5:31 PM EST - Restore is at 73% at the moment and ongoing.

 

Update 9:40 PM EST - Restore is at 79% at the moment and ongoing.

 

Update 2:42 AM EST - Restore is at 87% at the moment and ongoing.

 

Update 2:21 PM EST - Restore is at 96% at the moment, we expect all to be done very shortly.

 

Restore is all done.


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