ABOUT ACCOUNT MIGRATIONS
InnoHosting can migrate upto 25 cPanel accounts free of charge from
your previous host to InnoHosting. This includes all your cPanel
settings such as FTP accounts, mail accounts & settings, databases,
subdomains and other cPanel ...
Your client area is already loaded with WHMCS KNOWLEDGEBASE ARTICLES
AND LEGAL DOCUMENTS which you can download by following the below
pasted steps.
1. Login to your InnoHosting client area at
https://client.innohosting.com/clientarea.php
[https://clien...
ABOUT THE END USER SUPPORT DESK
InnoHosting has developed its own support desk software which we will
install for you for free. This desk comes complete with a WHMCS
plugin. Using the plugin, you can integrate WHMCS with our support
desk application. You...
The free branded web hosting videos are a collection of videos which
can be branded with your logo.
HOW TO OBTAIN THE FREE WEB HOSTING VIDEOS
To obtain the videos, you'll need to request a license key from our
sales department. We will then issue you ...
SUPPORT SECTIONS
GENERAL
General is to be used for any ticket that is not specific to any other
department. More specifically:
* General questions about End User Support and the provided software
* Questions about RapidSSL certiificate
* Reque...
ABOUT YOUR COMPANY PROFILE
Your company profile is what we use to determine the responses to your
customers. Standard technical issues with the server don't need any
instructions in the company profile, however there are company
specific items which need...
PRE-REQUISITES FOR AN SSL CERTIFICATE
Before obtaining an SSL certificate, you'll need to perform a couple
of tasks:
1. Make sure you have purchased a dedicated IP address. Each SSL will
require its own IP.
2. Make sure the SSL is being installed on a...
ABOUT THE SSL
All InnoHosting Reseller customers are entitled to a free SSL
certificate. This SSL certificate is issued to you directly by Comodo
themselves, and includes all the benefits you would receive if you
purchased it directly.
PLEASE NOTE: By ...
WHMCS KNOWLEDGEBASE ARTICLES
The InnoHosting WHMCS Knowledgebase Articles are a collection of
pre-written articles which inject directly into the Knowlegdebase
section of your WHMCS application. They include over 90 articles of
various categories.
The ...
Firstly, welcome aboard InnoHosting!
There is a small amount of work to be done first to get things set up
and running. We have done our best to make this as easy and smooth as
possible. However if you ever get stuck on anything, don't panic!
We're only ...
ABOUT THE LEGAL DOCUMENT TEMPLATES
The legal document templates are a set of draft documents consisting
of:
* Terms of Service
* Privacy Policy
* Acceptable Use Policy
And provided in the format .doc or .docx.
You can then modify these docume...
QUALITY ASSURANCE & FEEDBACK
InnoHosting primarily serves the needs of other businesses. In fact,
98% of our customers are other businesses. As such, quality of service
is of paramount importance to us as it is to you.
To ensure we maintain a high qua...
To Request a domain reseller account
1. Visit:
http://domains2.innohosting.com/servlet/ResellerSignupServlet?validatenow=false
[http://domains2.innohosting.com/servlet/ResellerSignupServlet?validatenow=false]
and fill in all the necessary information.
...
ABOUT THE WEB TEMPLATES
The templates InnoHosting provide have been hand selected and designed
exclusively for InnoHosting. The templates come with the full .psd
source and an index homepage. You can fully customise all aspects of
the template.
NOTE T...
DOWNLOAD WHMCS
You can download WHMCS from the downloads section at
http//client.innohosting.com. Migration scripts (for when you are
migrating from a different billing system) are also available.
OBTAINING YOUR WHMCS LICENSE
To obtain your WHMCS lic...
Help Desk Software by Kayako