ABOUT ACCOUNT MIGRATIONS InnoHosting can migrate upto 25 cPanel accounts free of charge from your previous host to InnoHosting. This includes all your cPanel settings such as FTP accounts, mail accounts & settings, databases, subdomains and other cPanel ...

Your client area is already loaded with WHMCS KNOWLEDGEBASE ARTICLES AND LEGAL DOCUMENTS which you can download by following the below pasted steps. 1. Login to your InnoHosting client area at https://client.innohosting.com/clientarea.php [https://clien...

ABOUT THE END USER SUPPORT DESK InnoHosting has developed its own support desk software which we will install for you for free. This desk comes complete with a WHMCS plugin. Using the plugin, you can integrate WHMCS with our support desk application. You...

The free branded web hosting videos are a collection of videos which can be branded with your logo. HOW TO OBTAIN THE FREE WEB HOSTING VIDEOS To obtain the videos, you'll need to request a license key from our sales department. We will then issue you ...

SUPPORT SECTIONS GENERAL General is to be used for any ticket that is not specific to any other department. More specifically: * General questions about End User Support and the provided software * Questions about RapidSSL certiificate * Reque...

ABOUT YOUR COMPANY PROFILE Your company profile is what we use to determine the responses to your customers. Standard technical issues with the server don't need any instructions in the company profile, however there are company specific items which need...

PRE-REQUISITES FOR AN SSL CERTIFICATE Before obtaining an SSL certificate, you'll need to perform a couple of tasks: 1. Make sure you have purchased a dedicated IP address. Each SSL will require its own IP. 2. Make sure the SSL is being installed on a...

ABOUT THE SSL All InnoHosting Reseller customers are entitled to a free SSL certificate. This SSL certificate is issued to you directly by Comodo themselves, and includes all the benefits you would receive if you purchased it directly. PLEASE NOTE: By ...

WHMCS KNOWLEDGEBASE ARTICLES The InnoHosting WHMCS Knowledgebase Articles are a collection of pre-written articles which inject directly into the Knowlegdebase section of your WHMCS application. They include over 90 articles of various categories. The ...

Firstly, welcome aboard InnoHosting! There is a small amount of work to be done first to get things set up and running. We have done our best to make this as easy and smooth as possible. However if you ever get stuck on anything, don't panic! We're only ...

ABOUT THE LEGAL DOCUMENT TEMPLATES The legal document templates are a set of draft documents consisting of: * Terms of Service * Privacy Policy * Acceptable Use Policy And provided in the format .doc or .docx. You can then modify these docume...

QUALITY ASSURANCE & FEEDBACK InnoHosting primarily serves the needs of other businesses. In fact, 98% of our customers are other businesses. As such, quality of service is of paramount importance to us as it is to you. To ensure we maintain a high qua...

To Request a domain reseller account 1. Visit: http://domains2.innohosting.com/servlet/ResellerSignupServlet?validatenow=false [http://domains2.innohosting.com/servlet/ResellerSignupServlet?validatenow=false] and fill in all the necessary information. ...

ABOUT THE WEB TEMPLATES The templates InnoHosting provide have been hand selected and designed exclusively for InnoHosting. The templates come with the full .psd source and an index homepage. You can fully customise all aspects of the template. NOTE T...

DOWNLOAD WHMCS You can download WHMCS from the downloads section at http//client.innohosting.com. Migration scripts (for when you are migrating from a different billing system) are also available. OBTAINING YOUR WHMCS LICENSE To obtain your WHMCS lic...