Knowledgebase: WHMCS Common Questions.
Posted by Chris W. on 06 July 2008 10:26 PM
The link/ad tracker tool is designed to allow you to track your advertising campaigns. The way it works is that you can setup the various links you want to use and then instead of linking directly you use the tracking link WHMCS gives you. It then tracks the number of click throughs you get and ultimately conversions, providing an easy way to analyse how successful different promotions and links are.
How to add a tracked url
How to get the URL to use for tracking
How to monitor the links
The browser section allows you to have a communal list of links/favorites that all your staff have access to - for example you might add bookmarks for your domain registrar login page, server bandwidth monitoring pages, server tech support team, etc...
The calendar lists all pending, active and suspended products, addons and domains on the dates they are due. It allows you to easily see at a glance upcoming payments. It also shows domains expirying for each date.
You can also add your own events and tasks to the calendar. These can be either one time events or regular recurring events (eg. server payments, admin tasks, etc...). To add an event, simply double click the date you want to add it on.
The to do list allows you to add tasks that need to be carried out, the dates they are due for completion by and the admin they are assigned to. To-Do Items can also have an unlimited length description for storing additional information about the task. Due items are shown on the admin homepage.
WHMCS logs all activity, admin logins, gateway communications, sent and received email communications and domain lookups. This allows you to monitor and track all the activity taking place inside your WHMCS system. The logs can be found in the Utilities menu and include:
Over time, log records in your WHMCS System will build up. As the number of records grows, so will your database and you may begin noticing a reduction in performace. Luckily however, WHMCS allows you to empty these logs any time you like should they start affecting performance. You can see the size of your database by going to Utilities > Database Status. To empty your logs, use the following steps:
The database is where all your WHMCS data is stored and so is very important. It is therefore recomended that you take regular backups of it. There are 2 built in solutions for automated backing up the database using the daily cron - one is email and the other is an FTP backup to a remote server. These can be configured in Configuration > Database Backups.
You can also download a one off backup with the steps below.