InnoHosting
US: 1-888-522-INNO
UK: 0800-612-8075
RSS Feed
Latest Updates
Jan
25
Scheduled Maintenance on server103 - Monday 25th of January 2021
Posted by Genadi Petkov on 25 January 2021 12:59 AM

Hello,

We will be performing scheduled maintenance on server103 on Monday, 25th of Jan 2021.

The maintenance will address recent intermittent performance issues. We do not expect downtime, but throughout the day, there may be intermittent DNS resolution issues.

We will provide updates here whenever any new information is available and on completion of the maintenance.

Thank you for your understanding!


Read more »



Dec
22
Network Issues on Server UK101
Posted by Genadi Petkov on 22 December 2020 11:13 PM

Our Upstream provider is currently investigating a network issue that affects server UK101 at the moment.

Datacenter technicians are aware of the issue and actively working to resolve it.

Once we have more information on the matter, we will provide it here.

Thank you for your patience and understanding.

 

Update:

We are writing this update yo ensure all clients that their data on the server is safe. The current issue stems from a routing/networking problem with our upstream provider - Rapidswitch. We are working with them to have this resolved as soon as possible.

Unfortunately we currently do not have an ETA from their Network Team. Once we have more information, we will post it here.

Thank you for your patience once again!

 


Read more »



Dec
22
UK101 Emergency Maintenance
Posted by Genadi Petkov on 22 December 2020 04:19 AM

Hello,

We will be performing emergency maintenance on server uk101 due to a failed disk in the RAID Array starting at 4:30 GMT. We expect downtime to be ~15 minutes.

We will provide updates here as more information becomes available. Thank you for your patience and understanding!

Update: Maintenance completed successfully and the server is back online.


Read more »



Sep
25
Emergency Maintenance on server102 - 25th of September
Posted by Genadi Petkov on 25 September 2020 06:50 AM

Hello,

We will be performing urgent maintenance on server102 due to disk errors that were detected on the server.

Migration will start at 5 AM EST and we expect it to last for 2 hours, during which there may be brief service interruption.

We advise clients to refrain from making website changes during the maintenance.

If you have any questions or need more details, please feel free to reach out via Live Chat on our website or via Support Ticket.

Thank you!

 

Update: Maintenance has been completed, the server was hot migrated to a new hardware node - server110.verygoodserver.com.


Read more »



Jan
15
Scheduled Maintenance on server UK69 - 16th of January
Posted by Genadi Petkov on 15 January 2020 04:45 PM

Hello,

We will be performing scheduled maintenance on server UK69 between 16th of January, 22:00 GMT until 4:00 GMT on 17th of January.

During the maintenance window network and software updates will be installed on the server. No downtime is expected, although a brief network connectivity interruption of less than 10 minutes may be observed.

As part of the software upgrades that will be performed, the version of the MySQL on the server will be changed to MySQL 5.7 and also the EasyApache will be upgraded.

If you experience any issues during the maintenance window, please don't hesitate to reach out to our technical support team via LiveChat or ticket.

Thank you!

 

Follow up maintenance will be performed during the same time frame tonight (18th of January), same impact is expected.


Read more »